Have You Signed Up for MyChart Yet?

Getting patients to sign up for MyChart, the Epic patient portal, is an important part of our quality and patient engagement efforts. This online portal gives patients easy and secure access to their health information (and helps reduce some of the administrative tasks handled by telephone in the offices). The features include: Managing appointments, including […]

Epic Refuel Wave 2

The Epic Refuel Wave 2 went live yesterday, March 13. A number of enhancements and changes were introduced affecting providers. Highlights are below. Any questions regarding these changes may be directed to Michelle Wu, one of our IT Clinical Education Coordinators, at michelle.wu@ehmchealth.org. Auto discontinue Activity, Weight-bearing and lifting orders: Activity, Weightbearing and lifting orders […]

Message from Warren Geller Regarding IT Issues

Dear Colleagues, I want to thank everyone for your patience and support over the past several days as we experienced a significant technology infrastructure failure that impacted nearly all systems and applications. At this time, most systems are up and running, though there are some remaining issues actively being addressed. The cause of the outage […]

Installing Haiku/Canto on Your Mobile Devices and Tablets

Epic’s mobile application for your Apple or Android smartphone (Haiku) and iPad (Canto) can be installed on your own device. This feature is available for providers. With these apps, you’ll be able to review encounters, scheduled visits, patient lists, past notes, and lab results; capture clinical images; and e-prescribe and approve or refuse patient refills. […]

Epic Refuel Project: Updates for Providers

Epic Refuel Wave 1 go-live starts February 5, and will include many improvements based on valuable physician input and feedback. As part of the organizational commitment to optimize the EH Epic system, a series of upgrades will be rolled out over the next year as part of the Epic Refuel. Many of these changes are […]

Do You Access EH Systems Remotely? Important Changes Coming.

To help maintain the privacy and security of patient records and IT systems, Englewood Health is introducing “two-factor authentication” for remote access to Citrix and Epic. The new access process will be introduced on January 30 and will become mandatory on February 13. Providers should enroll in the new process soon to prevent disruption to […]