2019 MIPS Update: What does “interoperability” mean? Why does it matter?

According to the Healthcare Information and Management Systems Society (HIMSS), “Interoperability describes the extent to which systems and devices can exchange data, and interpret that shared data. For two systems to be interoperable, they must be able to exchange data and subsequently present that data such that it can be understood by a user.” Interoperability […]


Nurse-driven Telemetry Removal Protocol Now in Effect

As of August 1, the nurse-driven protocol to discontinue telemetry monitoring when the order expires went into effect. Previously, when the order for telemetry monitoring expired, patients remained on telemetry usually until discharged from the hospital. This at times has resulted in a scarcity of telemetry beds (especially on Dean 6 and Dean 7), prolonging […]


Midline Catheters Now Available at Englewood as Alternative to PICC

Midline catheters are a more secure peripheral alternative for patients who require venous access for up to 30 days. Midlines are longer peripheral IVs inserted by an interventional radiologist under ultrasound guidance and can be used for blood draws, medications, and intravenous fluids. TPN, vasopressors, and chemotherapeutics are generally not used with a midline. Benefits […]


New Acute Tele-Stroke Program in ED

  A new tele-health program launched in the Emergency Department last month for patients presenting with stroke symptoms. The program uses a low-cost, easy-to-use technological solution—an iPad with the Microsoft Teams app, customized by our own IT and ED teams. When a patient presents to the ED with stroke symptoms, the ED team connects to […]


Pre-hospital Records Now Available in Epic

Effective July 1, pre-hospital records and EKGs will be available within a patient’s chart once they are completed. Documentation from emsCharts will be available in Epic when both of these conditions are met: Patient identifiers/demographics sent from Epic match the information in emsCharts. The EMS note has been finalized/completed in emsCharts. EMS documentation will file […]


Important Change Related to Significant Incidental Radiology Findings:

When an interpreting radiologist detects an incidental finding—a finding unrelated to the reason for the study—that finding will now be included in radiology results in Epic. If the finding goes unacknowledged by the referring provider, a clinical nurse navigator will reach out to the provider to follow up. This improved workflow will help support patient […]


Epic Helps Providers Refer Smokers to Resources

A new enhancement in Epic helps identify patients at high risk for lung cancer and refer them to smoking cessation and a lung CT scan. In the ambulatory setting, medical assistants should document a patient’s relevant smoking history, including number of cigarettes per day and how many years they’ve smoked. This documentation occurs in the […]


Online Appointment Booking Goes Live

As part of the Epic enhancements and to improve access for patients, online appointment booking for many tests is now available to patients. Previously, patients could book these services online only if they were existing patients already with a MyChart account. Now anyone, including a patient who has never before used Englewood’s services, can book […]


New Tool in Epic Makes It Easier to Request IT Help

To make it more efficient for providers to report issues while using Epic, a new “Help Desk” button has been added to the Epic toolbar. Because the feature is built into Epic, detailed information about the issue including screenshots will automatically be routed to the service team.  The Help Desk button is always visible within […]


Upcoming Epic Changes for Providers

Beginning June 20, a feature of Epic called “Happy Together” goes live. Happy Together creates a single interwoven chart across Epic and other EHRs to improve patient care. As part of our Refuel project, we’ve enabled the ability to view encounters from organizations that we connect with via Care Everywhere alongside our own encounters in […]